7.4.1 For any flight itineraries with Airline fare rules that allowed to change/re-book tickets, airline penalty applies plus any fare/tax difference along with GI/BiyaheKo Service fees. Travel Agent may contact our Support Center to verify the total cost of exchanging your ticket. These fees are subject to change without notice, the latest updated fees
apply.
7.4.2 On special cases such as meda case passenger may seek directly to Airline for a waiver codes to waive the penalty charges only but not the fare/tax difference, unless otherwise rebook on same type of booking class and within the validity of the ticket. On such cases, passenger must inform Flight Support for the rebooking waiver code prior to the confirmation of the rebooking, otherwise any penalty added/collected on the finalized rebooked ticket shall no longer refunded or reverted to your BiyaheKo portal account. By acknowledging this terms and conditions, you are
hereby understanding Airline policy and Biyaheko procedure on ticket exchange.
